Terms & Conditions

Booking

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The full amount is payable at the time of booking a course or workshop to confirm a place. Booking forms must be completed by parents/carers attending any course at Calma Alma and emailed with the signed terms and conditions before the start of the course. It is the responsibility of the parent/ carer to inform the instructor of any changes to the consent form on a weekly basis. Payments are made via BookThatIn with Stripe unless mentioned otherwise. ​

 

Any gift voucher purchased is valid up to 6 months after purchase.

 

Cancellation/ Refunds

 

If you cancel a pre-booked course or workshop giving two or more weeks’ notice of the start of the course or workshop, a full refund will be given. Cancellation within two weeks of the course start date or withdrawing during a course is classed as a cancellation and no refund will be given for remaining classes.

I reserve the right to cancel a course/workshop if there is a problem with the venue or the class size. In the event that a course is cancelled due to COVID-19 restrictions changing, an online course will be delivered in its place. In the event that a cancellation is made by Calma Alma for reasons other than COVID-19, a full refund will be given.

 

Absence due to sickness

 

Refunds/discounts are not given for sessions missed within a course due to sickness. We can however arrange for you to attend the next available course that has spaces, so that you can catch up on any missed classes. ​

 

Photographs

 

Photographs will only be taken of you and your baby if you have agreed by signing the consent. Any photographs taken in the classes will be used for advertising and marketing purposes only. We will never take photographs of your baby during massage when they are fully naked, only when they are wearing a nappy and/or clothes and only if you have given your consent. Parents are permitted to take photographs of their child but only their child during classes. ​

 

Other

 

Your contact information and family details will not be shared with any third parties.

 

I reserve the right to update fees and terms and conditions in the future